Terms and Conditions

Last updated August 6, 2026

Version: 1.6 Effective date: 18/06/2026 Last updated: 06/08/2026

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern access to and use of the Chroma Closet mobile application (“App”), developed and managed by:

Sara Nicastro Trieste (Italy) Email: saranicastro.sn@gmail.com

(“Developer”, “we”, “us”)

By downloading, installing, or using the App, you declare that you have read, understood, and fully accepted these Terms and our Privacy Policy (available within the App and at https://nicastro.in/en/legale/chroma-closet-privacy-policy/). If you do not accept the Terms, do not install or use the App.

The App is distributed via the Google Play Store: downloading and installing are also subject to the Google Play Terms of Service (play.google.com/about/play-terms). In the event of any conflict between these Terms and the Google Play Terms of Service, the latter prevail with regard to distribution and in-app payments.

2. Description of the Service

Chroma Closet is a personal wardrobe management application that allows you to:

• catalogue your garments via photos and metadata (category, colour, brand, materials, price, notes, etc.);
• create and save outfits;
• receive automatically generated outfit suggestions based on your wardrobe and personal colour season;
• analyse the colour compatibility of your garments;
• keep a wear diary (calendar) of the garments and outfits you wear and view statistics about your wardrobe;
• evaluate potential purchases by comparing them with your wardrobe (“Consultant” feature);
• back up your wardrobe to Google Drive (Premium plan).

The Service is available in two plans:

Absolute technical limit: for technical reasons (backup size and App performance), the App applies a maximum limit of 1000 garments and 1000 outfits per account. This limit applies to all plans, including Premium, and cannot be bypassed with credits. The garment/outfit counter against this limit is always visible on the Profile screen.

The exact features of each plan are shown in the App and may be updated over time, subject to applicable regulations on digital service conformity.

3. Access Requirements

3.1 Minimum age

To use the App you must be at least 13 years old. In European Union countries the age threshold for autonomous digital consent varies between 13 and 16 years depending on the country (in Italy it is 14 years, pursuant to Legislative Decree 101/2018; in South Korea it is 14 years, pursuant to PIPA; in China it is 14 years, pursuant to the PIPL): below the threshold applicable in your country, authorisation from a parent or legal guardian is required. We reserve the right to close accounts of users who do not meet these requirements.

3.2 Supported devices

The App is available for Android devices via the Google Play Store. It is the user’s responsibility to have a compatible device and an internet connection for cloud features.

3.3 Account registration

To access the Service you must authenticate via Google OAuth: on first access you will be redirected to the Google sign-in process, which will link your Google account to the App. Registration via the App’s own email address and password is not available.

You are responsible for:

• keeping your Google account access secure;
• all activities carried out via your account in the App;
• notifying us immediately of any unauthorised access by writing to saranicastro.sn@gmail.com.

You may not create accounts on behalf of third parties without authorisation, nor share access to your account with other users. The security of Google credentials is governed by Google’s Terms of Service.

3.4 Communications and push notifications

By using the App you agree to receive, via Firebase Cloud Messaging, transactional/service push notifications (e.g. confirmation of actions, security alerts, communications about your subscription) required for the Service to function. For the legal bases, purposes, and how to manage your preferences, see section 13 of the Privacy Policy.

4. Premium Subscription and Payments

4.1 Purchase and billing

The Premium subscription is available as an in-app purchase via Google Play Billing and is managed by RevenueCat Inc. The fee is charged to the user’s Google Play account at the time of purchase.

The subscription price is shown in the App at the time of purchase and may vary depending on the country and local currency. The subscription renews automatically at the end of each period (monthly or annual, depending on the option chosen), unless cancelled before the renewal date.

4.2 Cancellation of automatic renewal

You can cancel automatic renewal at any time via Google Play Store settings (Google Play > Subscriptions). Cancellation takes effect at the end of the already-paid subscription period: you will continue to have access to Premium features until the end of the current period, with no refund for the remaining portion — except as provided in section 5 (Right of Withdrawal) and applicable law.

4.3 Refunds

Refunds for in-app purchases are handled entirely by Google Play in accordance with its own refund policy. To request a refund, follow the official Google procedure: play.google.com/store/account/subscriptions.

4.4 Price changes

We reserve the right to modify the price of the Premium subscription. In the event of a price increase, we will inform you at least 30 days in advance via a notice within the App and/or via Google Play, which notifies subscribers of subscription price increases and, where required by law or by Google’s policies, requests their explicit acceptance. If you do not accept the new price, you can cancel automatic renewal before the end of the current period.

4.5 Premium features on non-renewal

If the Premium subscription is not renewed (due to cancellation or failed payment), the account automatically reverts to the Free plan. No data is deleted: garments, outfits, and preferences remain saved. However:

• additional wardrobes beyond the first become inaccessible;
• garments exceeding the Free plan limit are locked (starting with the oldest) and outfits containing locked garments are in turn locked;
• automatic Google Drive backup (a Premium feature) is suspended; backups already in your Google Drive remain intact.

Locked items are not deleted and can be unlocked by reactivating the Premium plan or, individually, by spending in-app credits (see section 4.6).

4.6 In-app credits

The App includes a system of virtual credits that lets Free plan users unlock individual actions beyond the plan’s limits — for example: adding garments beyond the free limit, unlocking locked garments or outfits, adding extra photos to garments and outfits, regenerating outfit suggestions. The credit cost of each action is shown in the App (Profile > Credits).

Credits:

• are obtained exclusively free of charge: a small initial welcome balance is credited when the account is created; further credits are obtained by voluntarily watching rewarded ads (“Watch an ad”) or through occasional promotional bonuses; they cannot be purchased with money;
• have no monetary value: they are non-refundable, cannot be converted into money, and cannot be transferred to other accounts or users;
• are tied to your account and are reset to zero when the account is deleted;
• are stored exclusively on the device and are not included in the Google Drive backup: uninstalling the App or switching devices results in the permanent loss of your credit balance and of the expanded limits obtained by spending credits (additional garment and outfit slots), with no right to reinstatement or refund. The only exception is individual garments already unlocked with credits, whose unlocked status is included in the backup (a Premium feature) and survives a restore;
• may change in how they work (action costs, ways to earn them): material changes are communicated in accordance with section 14. Unlocks already made with spent credits are not revoked.

Premium users do not need credits for the features covered by the subscription.

5. Right of Withdrawal

5.1 Scope

Under the Italian Consumer Code (D.Lgs. 206/2005, Arts. 52 et seq.) and EU Directive 2011/83/EU, consumers residing in the European Union and the European Economic Area have the right to withdraw from a distance contract within 14 days of purchase, without providing any reason. Consumers residing in the United Kingdom have an equivalent right under the Consumer Contracts Regulations 2013 (UK).

5.2 Exclusion of the right of withdrawal for immediately executed digital content

For Premium subscriptions, the digital Service begins to be provided immediately after purchase, at the user’s explicit request. By proceeding with the purchase of the Premium subscription, under Art. 59(1)(o) of the Italian Consumer Code (D.Lgs. 206/2005) and the equivalent provisions of EU Directive 2011/83/EU and the UK Consumer Contracts Regulations 2013:

• you expressly request the immediate performance of the digital service contract;
• you declare that you are aware that you lose the right of withdrawal once the Service has begun to be performed.

Accordingly, once the Premium subscription is activated and Service delivery has begun, the right of withdrawal cannot be exercised in respect of the part of the Service already provided.

5.3 How to exercise the right of withdrawal (if applicable)

If you believe you still have the right of withdrawal (for example where the Service has not yet been started), you may exercise it within 14 days of purchase by contacting saranicastro.sn@gmail.com with subject “Withdrawal — Chroma Closet purchase”. Any refund owed will be processed via Google Play.

6. Legal Conformity Guarantee for Digital Services

Under Italian Legislative Decree 173/2021 (implementing EU Directive 2019/770 on contracts for the supply of digital content and services) and the Italian Consumer Code, consumers have the right for the digital Service to conform to what is described in these Terms and in the App. Equivalent rights exist for UK consumers under the Consumer Rights Act 2015.

In the event of non-conformity of the Service (for example, features not working as described), you have the right to request, in order:

1. restoration of conformity (correction of the defect), at no cost and within a reasonable time;
2. a proportionate price reduction or termination of the contract, in cases where restoration is not possible or does not occur within a reasonable time.

To report a non-conformity, contact us at saranicastro.sn@gmail.com. These guarantees apply regardless of any other limitation provided in these Terms and cannot be contractually excluded.

7. User Content

7.1 Ownership of content

All content you add to the App — including garment photos, outfit names, notes, and style preferences — remains your exclusive property. The Developer does not claim any intellectual property rights over your content.

As data is stored locally on your device and, if enabled, in your personal Google Drive account, the Developer has no access to your content and does not use it for any purpose.

7.2 Your responsibility for content

You are solely responsible for the content you add to the App. You declare that:

• you are the owner of, or have the right to use, the photos and other content you upload;
• the content does not infringe third-party rights (copyright, privacy, etc.);
• the content does not contain illegal, offensive, or harmful material.

7.3 Backup and data loss

Wardrobe backup to Google Drive is an optional feature, reserved for the Premium plan, that you must enable and manage independently. The Developer is not responsible for data loss in the event of:

• uninstalling the App without active backup;
• deletion of the user’s Google Drive account;
• device malfunction;
• any other event outside the Developer’s control.

We recommend enabling Google Drive backup to protect your data.

8. Developer’s Intellectual Property

The App, its source code, design, logos, the name “Chroma Closet”, the integrated artificial intelligence model, and all other elements of the Service are the exclusive property of the Developer or their respective licensors and are protected by applicable copyright and intellectual property laws.

Nothing in these Terms transfers intellectual property rights in the Service to the user. Use of the App grants you solely a personal, non-exclusive, non-transferable, and revocable licence to use the Service for personal, non-commercial purposes, within the limits set out in these Terms.

The following are prohibited:

• copying, modifying, distributing, selling, or sublicensing the App or any part of it;
• decompiling, reverse engineering, or attempting to extract the App’s source code;
• removing or altering any copyright notice or trademark in the App;
• using the App for commercial purposes without the Developer’s written authorisation.

9. Prohibited Conduct

By using the App, you agree not to:

• use the Service for illegal purposes or in violation of applicable laws;
• attempt to gain unauthorised access to systems, servers, or other users’ accounts;
• interfere with the operation of the Service or the servers on which it is hosted;
• upload or transmit viruses, malware, or any other malicious code;
• use automated tools (bots, scrapers, etc.) to interact with the Service;
• circumvent, disable, or alter the App’s security or payment mechanisms;
• create multiple accounts to evade restrictions or suspensions.

10. Artificial Intelligence and Accuracy of Suggestions

10.1 Nature of suggestions

The App uses an artificial intelligence model (TFLite, running entirely on the device) to automatically classify garments and generate outfit suggestions and colour compatibility scores. These features are provided for indicative purposes only.

10.2 No accuracy warranty

The Developer does not guarantee the accuracy, completeness, or adequacy of the results produced by the AI. Automatic garment classification may be inaccurate, and outfit suggestions are generated algorithmically on the basis of predefined parameters. The user is free to ignore, correct, or not follow any suggestion from the App.

10.3 No professional advice

The App does not provide professional fashion, styling, colour analysis, or any other type of advice. Generated suggestions do not replace the opinion of a professional.

11. Service Availability and Changes

11.1 Availability

We endeavour to ensure the availability of the Service, but cannot guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance, updates, or circumstances outside our control.

11.2 Changes to the Service

We reserve the right to modify or update the Service over time, including by adding, modifying, or removing features. Changes that significantly reduce Premium plan features will be communicated to you at least 30 days in advance: in that case you will have the option to cancel the subscription and obtain a pro-rata refund via Google Play.

11.3 Permanent discontinuation of the Service

In the event of permanent discontinuation of the Service, we will give you at least 30 days’ notice (where possible), via a notice within the App and/or on the App’s Google Play listing, to allow you to safeguard the information that matters to you. Please note that the Google Drive backup can only be read by the App itself: in the event of permanent discontinuation, preserve the information you wish to keep by your own means (for example with screenshots or notes). Active Premium subscriptions will be refunded pro-rata for the unused period, via Google Play.

12. Limitation of Liability

To the extent permitted by applicable law and without prejudice to section 6 (Legal Conformity Guarantee):

1. Exclusion of additional warranties: beyond the mandatory legal conformity guarantee, the Service is provided without further express or implied warranties.
2. Limitation of damages: the Developer shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Service, including — without limitation — loss of data, loss of profit, or business interruption.
3. Liability cap: the Developer’s total liability to the user for any claim arising from these Terms shall not exceed the amount paid by the user for the Service in the last 12 months, or €10 if the user has made no payment.

The above limitations do not apply in cases of the Developer’s wilful misconduct or gross negligence, death or personal injury caused by negligence, or in any other case where applicable law does not permit such exclusions. The non-waivable rights of consumers under Italian, European, or any other applicable mandatory law remain unaffected in any event.

13. Account Termination and Suspension

13.1 Termination by the user

You can stop using the Service at any time by uninstalling the App and deleting your account (Profile > Delete account). Account deletion results in the irreversible deletion of data, as described in the Privacy Policy.

Voluntary deletion of your account while a Premium subscription is active will result in the immediate loss of Premium features. Refunds for the unused period are not automatically issued upon voluntary account deletion, but may be requested through the Google Play refund procedure (play.google.com/store/account/subscriptions), subject to Google’s refund policy.

13.2 Suspension or closure by the Developer

We reserve the right to suspend or close your account in the following cases:

• breach of these Terms;
• fraudulent, abusive, or harmful conduct towards the Service or other users;
• request by competent authorities.

Except in urgent cases (fraud, security breaches, legal obligations), we will notify you of the suspension or closure with reasonable notice and give you the opportunity to safeguard your data (for example via the Google Drive backup). In the event of account closure due to serious breach of the Terms, you will not be entitled to any refund for already-paid subscription periods, without prejudice to applicable consumer protection law.

13.3 Effects of termination

Upon termination of the contract for any reason, the licence to use the App granted under these Terms ceases immediately. Provisions of these Terms that by their nature should survive termination (including those on intellectual property, limitation of liability, and jurisdiction) will remain in force.

14. Changes to the Terms

We reserve the right to update these Terms at any time. The current version is always available within the App and at https://nicastro.in/en/legale/chroma-closet-terms-and-condition/.

For substantial changes — those that affect users’ rights, Premium plan features, or economic conditions — we will provide at least 30 days’ notice via a notice within the App and/or on the App’s Google Play listing, clearly indicating what is changing. In that case, if you do not accept the changes, you may terminate the contract and, if you have an active Premium subscription, request a pro-rata refund for the unused period via Google Play.

For non-substantial changes (editorial corrections, link updates, mandatory regulatory adjustments), continued use of the App after the effective date constitutes acceptance.

15. Governing Law and Jurisdiction

These Terms are governed by Italian law, in compliance with applicable European regulations, including the Italian Consumer Code (D.Lgs. 206/2005) and Italian Legislative Decree 173/2021 (implementing EU Directive 2019/770 on digital service conformity).

For any dispute relating to these Terms or the use of the Service, the Court of Trieste (Italy) has exclusive jurisdiction, unless mandatory provisions of the law applicable in the user’s country of residence provide otherwise.

Consumers in all jurisdictions retain in any event the non-waivable rights granted by the mandatory law of their country of residence, regardless of the governing law indicated in these Terms. EU consumers may also turn to the alternative dispute resolution (ADR) bodies provided for by Directive 2013/11/EU — in Italy, the ADR bodies registered in the lists kept by the competent authorities pursuant to Articles 141 et seq. of the Italian Consumer Code.

16. General Provisions

• Entire agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between the user and the Developer in relation to the Service and supersede any prior agreement.
• Severability: if any provision of these Terms is found to be invalid or unenforceable — including under consumer protection law — the remaining provisions remain fully in force.
• Waiver: failure to exercise a right provided under these Terms does not constitute a waiver of that right.
• Assignment: you may not assign your rights or obligations under these Terms without the Developer’s prior written consent. The Developer may assign their rights and obligations without restriction, provided this does not prejudice the user’s rights.
• Force majeure: the Developer is not liable for delays or failures caused by events outside their reasonable control.
• Prevailing language: these Terms are available in Italian and English. In the event of any conflict or inconsistency between versions, the Italian version shall prevail.

17. Contact

For any questions about these Terms:

Sara Nicastro Trieste (Italy) Email: saranicastro.sn@gmail.com

Terms drawn up in compliance with applicable Italian and European law, including the Italian Consumer Code (D.Lgs. 206/2005), Italian Legislative Decree 173/2021 (digital service conformity — implementing EU Directive 2019/770), the Italian Civil Code, and EU Regulation 2016/679 (GDPR).

These Terms have been drawn up by the Developer for informational purposes. For complex legal questions, consultation with a legal professional is recommended.